All Kinivo products include a 2-year warranty with lifetime US-based customer support (1-year battery warranty.)

WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

Kinivo Limited Hardware Warranty
Kinivo warrants to the original purchaser that your Kinivo hardware product shall be free from defects in material and workmanship for the length of time identified on your product packaging and/or contained in your user documentation, from the date of purchase. This warranty is nontransferable and is limited to the original purchaser. Kinivo’s entire liability and your exclusive remedy for any breach of warranty shall be, at Kinivo’s option, to: (1) repair or replace the hardware (using new, refurbished, or used parts in good working condition), or (2) refund the price paid. Any replacement hardware product will be warranted for the remainder of the original warranty of 2 years (1-year battery warranty.)

Exclusions
This warranty does not cover problems or damage resulting from (1) accident, abuse, misapplication, unauthorized repair, modification, or disassembly; (2) improper operation, maintenance, or usage not in accordance with product instructions or connection to improper voltage supply; or (3) use of consumables, such as replacement batteries, not supplied by Kinivo.

Limitation of Liability
KINIVO SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF KINIVO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How to Obtain Warranty Support
Before submitting a warranty claim, we recommend you visit the support section at support.kinivo.com for technical assistance.

Disclaimer of Warranties
EXCEPT FOR THE WARRANTY SET FORTH ABOVE, KINIVO MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

National Statutory Rights
Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties in this Limited Warranty.

State Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Contact Information
Kinivo Inc.
16625 Redmond Way, Suite M, #175
Redmond, WA 98052
Email: support@kinivo.com
Phone: +1-855-454-6486